Appointments
Who do I see?
Urgent and Routine Appointments
Urgent Appointments
If you are unwell and feel that you need to be seen the same day, please contact the practice by telephone or visit in person.
The Patient Services Team will take the details of your health concern, which one of our doctors will review. If appropriate, the GP will arrange an urgent appointment for the same day with the most suitable clinician. This may be our Advanced Clinical Practitioner, Advanced Nurse Practitioner, First Contact Practitioner, Mental Health services or one of our GPs.
Routine Appointments
All daily patient enquiries are reviewed by a doctor or advanced clinical practitioner in the first instance.
We offer an online service to save you time waiting in the phone queue. It enables you to inform your GP in your own words of your healthcare concern or medical needs.
Online consultations enable you to access the practice from your PC, tablet or phone. It is a convenient and efficient, secure portal. Online consultations are a great way of seeking general advice, medication queries, administration help such as writing a letter or completing a form.
We aim to respond within two working days.
You can also upload a photo where appropriate, if you have a rash or skin condition. It can be helpful for the clinician to be able to review this. You can find information on how to take a medical photo at Taking Medical Photographs – MyHealth Devon. Please do not upload photos of intimate or sensitive body parts.
If you do not have internet access, the Patient Services Team can submit a request on your behalf.
A doctor or advanced clinical practitioner will assess your online consultation based on clinical need. Following assessment, we may offer you a consultation over the phone or face to face with the most suitable health professional. We may also be able to help you in other ways, for example by texting a link with information to the right service for your healthcare needs.
Pre-bookable telephone appointments are available daily with the GPs for ongoing care. You can book telephone appointments online via the NHS App, or via the Patient Services Team. These are available up to two weeks in advance.
Face to face appointments are available every morning and afternoon. All patients who need to be seen will be invited to attend the practice. The Patient Services Team are able to directly book planned care appointments for example 6-week new mum checks, 8-week baby checks and certain medicals.
Please note that all our doctors will have access to your records for consultation purposes and, although we respect your wish to speak with a specific doctor, your choice of telephone appointments will be greatly enhanced if you are prepared to speak with whoever is available.
Nursing Team Appointments
Advanced Practice Nurse, Practice Nurse and Healthcare Assistant appointments are available to book daily, up to four weeks in advance.
Our nursing team are experts in their field and offer:
- chronic disease management
- contraceptive advice
- health screening
- childhood immunisations
- vaccinations
- complex wound management.
Our nursing assistants support the clinicians and provide:
- phlebotomy
- health checks
- wound care
- ECGs
- smoking cessation advice
- vaccinations
- assistance with minor medical procedures.
If you are unable to attend your appointment, please let us know as soon as possible so we can offer it to another patient.
Consult with a Doctor online
Online consultations are available to help you to contact a healthcare professional from wherever you are, at home, work, the gym or even on holiday. Our online consultation service enables you to explain your symptoms or concerns in your own words. Consultations are reviewed by a GP or the healthcare professional with the right skills to help you.
Online consultations also provide the opportunity for you to seek admin assistance, during practice opening times at a time of day to suit you, without the need to wait on the phone. It is also free to use, so no call charges!
Start hereEvening and weekend services
At Bow Medical Practice we offer evening appointments on a Monday and Friday evening from 6.30pm to 8.00pm.
Monday evenings we offer in person consultations and telephone reviews with a doctor or nurse. On a Friday evening we offer a doctor telephone consultation service.
For information on evening and weekend appointments available across our network practices; this will take you to the Mid Devon Healthcare website.
Home Visits
These are provided for the housebound and those who are genuinely too ill to be moved. Please telephone requests for visits before 11am on 01363 82333. Home visits are generally made between 1pm to 3pm daily.
When the Practice is closed, please call 111 when you need medical help fast but it’s not a 999 emergency. Calls are free from landlines and mobile phones. Use the NHS 111 service if you urgently need medical help but it’s not a life-threatening situation. For immediate, life-threatening emergencies, continue to call 999.
Who do I see?
