Important - All NHS services are under extreme pressure, and it is necessary for the clinical team to prioritise patients based on the most urgent medical need. When patients contact us with health issues, all calls and online consultations are triaged by a clinician, the clinical team offer a same day response where medically necessary. We aim to review all medical enquiries within 48 hours (two working days) and provide an appointment within a timeframe that is determined based on medical need, this could be same day, within two weeks, or for routine health matters a future date. Please consider visiting your local pharmacy for minor ailments, a walk-in centre or a Minor Injury Unit for items that do not require A&E, or call 111 for general advice and guidance about the best place to go for your medical needs. Thank you.

Bow and North Tawton Medical Practice

Iter Cross, Junction Road, Bow, Devon EX17 6FB
Devonshire House, Essington Road, North Tawton EX20 2EX

Telephone: 01363 82333

We're open

Contact Us

Practice Main Telephone Line:

01363 82333Monday to Friday from 8am to 6pm

 

Dispensary Telephone Line:

01363 82333 Option 2Monday to Friday from 8am to 12noon

 

Dispensary Enquiries and Prescription Orders

Can be submitted via our online prescription form, this can be found by clicking the ‘Prescriptions’ box found on the right of the screen.

 

General Admin Enquiries

Can be submitted via our online consultation service, this can be found by clicking the ‘Online Consultations’ box to the right of the screen, please select admin query and our team will respond as soon as possible and within two working days.

 

Compliments and Constructive Criticisms

The team love to hear when things have gone well, we also value constructive feedback and always look to learn from less positive experiences.

If you have a complaint that the team have not been able to resolve for you, or if there is something that you would like to raise formally, please address your concerns to the Managing Partner, Michelle Freeburn.

Complaints can be made via the Contact us form available on our website or by completing our complaint form, which can be found on the Practice policies page and is also available from reception.

Our hope is to resolve any difficulties as quickly as possible.

 

The Practice is contracted to:

NHS Devon 
County Hall
Topsham Road
Exeter
Devon
EX2 4QD

NHS Devon Commission a range of services including: hospital care, children’s services, mental health and physiotherapy.

NHS Devon will recommend a complainant raises their concerns or complaint directly with the healthcare provider: this is the organisation where the patient received the NHS service, for example a GP surgery.

NHS Devon will support patients and their representative with any concerns or complaints concerning the commissioning of services in Devon.

Contact details:

 

Opening Times

  • Monday
    08:00am to 06:00pm
    Branch Surgery 8am to 1pm
  • Tuesday
    08:00am to 06:00pm
    Branch Surgery Closed
  • Wednesday
    08:00am to 06:00pm
    Branch Surgery 8am to 1pm
  • Thursday
    08:00am to 06:00pm
    Branch Surgery Closed
  • Friday
    08:00am to 06:00pm
    Branch Surgery 8am to 1pm
  • Saturday
    CLOSED
    Please call NHS 111
  • Sunday
    CLOSED
    Please call NHS 111
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