Important - All NHS services are under extreme pressure, and it is necessary for the clinical team to prioritise patients based on the most urgent medical need.
All calls and online consultations are triaged by a clinician, the clinical team offer a same day response where medically necessary.
We aim to review all medical enquiries within two working days and provide an appointment within a timeframe that is determined based on medical need,
this could be same day, within two weeks, or for routine health matters a future date.
Please consider visiting your local pharmacy for minor ailments, a walk-in centre or a Minor Injury Unit for items that do not require A&E,
or call 111 for general advice and guidance about the best place to go for your medical needs. Thank you.
We really do try our best. We work hard to respond to everyone the same day where urgent, to provide medications within 3 – 5 days of request and to help as many patients with non-NHS work requests like insurance reports, letters of support and benefit forms.
When you visit or call #PleaseBeKindToOurTeam who are working tirelessly to care for as many patients as possible.