Practice Policies

Compliments and Constructive Criticisms

The team love to hear when things have gone well, we also value constructive feedback and always look to learn from less positive experiences.

If you have a complaint that the team have not been able to resolve for you, or if there is something that you would like to raise formally, please address your concerns to the Managing Partner, Michelle Freeburn.

Complaints can be made via this form or by completing our complaint form, which can be found on the Practice policies page and is also available from reception.

Our hope is to resolve any difficulties as quickly as possible.