Important - All NHS services are under extreme pressure, and it is necessary for the clinical team to prioritise patients based on the most urgent medical need.
All calls and online consultations are triaged by a clinician, the clinical team offer a same day response where medically necessary.
We aim to review all medical enquiries within two working days and provide an appointment within a timeframe that is determined based on medical need,
this could be same day, within two weeks, or for routine health matters a future date.
Please consider visiting your local pharmacy for minor ailments, a walk-in centre or a Minor Injury Unit for items that do not require A&E,
or call 111 for general advice and guidance about the best place to go for your medical needs. Thank you.
In common with all UK general practices, your records are stored electronically in our computer system. Rigorous safeguards are employed to prevent unauthorised access to stored information and your rights are fully covered by the Data Protection Act 2018. NHS England has access to certain parts of the system in order to obtain data for audit and management purposes; however, this excludes access to any information which identifies any individual by name. The Freedom of Information Act 2000 allows you access to any records we hold about you.
We appreciate that in a rural community you may have family or friends who work at the practice; we have strict confidentiality policies which all staff work to and respect.